Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I run workflows on my GridION or PromethION?
Can I run workflows on my GridION or PromethION?
You may install and run EPI2ME Desktop on your device. Follow the Linux (Debian) installation instructions. EPI2ME Desktop will be included in future versions of the device software. Nextflow should not be run on from a command prompt on devices - the preinstalled version of Nextflow is intended for the sole use of MinKNOW.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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