Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
At what point of the sequencing should I use the EPI2ME Desktop Application?
At what point of the sequencing should I use the EPI2ME Desktop Application?
The majority of EPI2ME workflows are designed to be run when sequencing and basecalling has been completed.
The wf-metagenomics and wf-basecalling workflows can also be run as real-time workflows and will process sequence data or signal data respectively during an active sequencing run.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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