Oxford Nanopore Support

Support

Subscribe
a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Can I re-use the light shields?

Can I re-use the light shields?

Yes, if needed light shields can be re-used. If required they can be cleaned with an ethanol wipe or 70% ethanol between uses.

Back to flow-cells FAQs

Getting started

An ONT library preparation kit box

Your first experiment

Find out more
Delegates socialising at a Nanopore Community event

The Nanopore Community

Find out more
A scientist's hand, loading a flow cell into a MinION

Managing your devices and account

Find out more
A graphic depicting a nanopore

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels