Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How can I access Community in Oxford Nanopore
How can I access the Community?
The Community page gives access to all our posts, software downloads, product updates and more. Registered users will only have limited access to the Community. To achieve the full access, users would need to have a ‘paid’ account.
If you need to create an account, you will be prompted to do so in the Community page when you select "Login / Register" at the top right of the page. Thereafter you will see a page as shown below:
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Getting started
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Your first experiment
Find out more)
The Nanopore Community
Find out more)
Managing your devices and account
Find out more)