Oxford Nanopore Support
Support
)
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Do I need to use nuclease-free water?
Do I need to use nuclease-free water?
Ensure you are using nuclease-free water for all of your experiments to reduce the risk of DNA/RNA degradation and introduction of contaminants. Other sources/inputs of water are not suitable for molecular biology and nanopore sequencing.
Getting started
)
Your first experiment
Find out more)
The Nanopore Community
Find out more)
Managing your devices and account
Find out more)