Q-Line support | Oxford Nanopore Technologies

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Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Q-Line support

For Q-Line support please have your Q-Line device ID to hand and contact our support teams.

Back to customer-support FAQs

Getting started

An ONT library preparation kit box

Your first experiment

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The Nanopore Community

A scientist's hand, loading a flow cell into a MinION

Managing your devices and account

A graphic depicting a nanopore

Nanopore technology explained

Community posts

Full community members have access to posts and private channels