Oxford Nanopore Support
Support
- Home
- Support
- Software
- MinKNOW
- Installation and Setup
- HOW TO UNINSTALL MINKNOW SOFTWARE FOR THE MINION MK1B AND THE P2 SOLO DEVICES
How to uninstall MinKNOW Software for the MinION Mk1B and the P2-Solo Devices?
How to uninstall MinKNOW Software for the MinION Mk1B, Mk1D and P2 Solo Devices?
Please note: Local Administrator account privilege is required for full uninstallation and reinstallation of MinKNOW for Mk1B and P2-Solo.
You can download the latest version of the software here.
For Windows
- Move reads to another folder, and delete the 'Data' Folder
- Uninstall MinKNOW (please make sure to do a full uninstallation from the drop-down menu during the uninstall process) and Microsoft Visual C++ from your computer control panel.
- Delete any previous versions of MinKNOW installer that could be in your downloads folder (please check other folders for any previous installers).
- Click Start, type "%appdata%" (without quotes), and press enter. In the window that opens, please delete the "minknow" folder.
- Reboot your computer then re-download and install the MinKNOW software. During installation please select to do a 'full installation'.
For MacOS
- Download the MinKNOW dmg file
- Remove
/Application/MinKNOW.app
- Remove the
/Library/LaunchDaemons/mk_manager_svc.plist
or/Library/LaunchDaemons/com.nanoporetech.minknow.core.plist
files (note you there may only be one of these depending on the version installed) - Restart your Mac, then re-download and install the MinKNOW software.
For Linux
- Open terminal (Ctrl + Alt + T)
- Enter these commands one by one and press "Y" when required.
sudo apt purge ont-standalone-minknow-release
sudo apt autoremove
- Follow the instructions here to install MinKNOW