Oxford Nanopore Support
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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What happens to the data on EPI2ME after the analysis is complete?
What happens to the data on EPI2ME after the analysis is complete?
The data that is uploaded to the EPI2ME cloud is encrypted using a token generated for just your usage. The analysis is performed, data is returned to your EPI2ME Desktop Application and the files in the cloud will be deleted.
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