Oxford Nanopore Support | Oxford Nanopore Technologies
Community support
Breadcrumb navigation
- Home
- Support
- Library prep
- Rapid Kits
- Community support
open menu
![a member of the Nanopore support team aiding a customer at a conference](https://a.storyblok.com/f/196663/328x143/0198140ca8/support-prebody.webp/m/filters:format(webp))
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What can I use for sequencing in the field?
What can I use for sequencing in the field?
You can use SQK-RAD114 or SQK-RBK114.24/96!
We have tested the stability and performance at various temperatures: - For optimal long-term storage, we still recommend storing these kits at -20ºC when possible. - At ambient temperature (25ºC), the kit can safety be stored for 1-2 weeks. - At 4ºC, the kit can be stored for up to 4 weeks.
![ambient-storage](https://a.storyblok.com/f/196663/487x238/2c47a4d64c/ambient-storage.png/m/487x238/filters:format(webp))
Getting started
![](https://a.storyblok.com/f/196663/700x700/9c6d099617/kit.jpg/m/filters:format(webp))
Your first experiment
Find out more![](https://a.storyblok.com/f/196663/208x208/8e8fbddbc2/nanopore-community.png/m/filters:format(webp))
The Nanopore Community
Find out more![](https://a.storyblok.com/f/196663/464x464/8790c5b3e3/minion-hand-loading-flow-cell.jpg/m/filters:format(webp))
Managing your devices and account
Find out more![](https://a.storyblok.com/f/196663/464x464/84ee2196e5/nanopore-technology.jpg/m/filters:format(webp))