Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What does released mean?
What does released mean?
Our fully released products are available to all our users and the product is live on the store.
Fully released products have a warranty of 3 months or more, and any changes made to the product will be notified 3-12 months ahead of time.
Please consult each products store page for specific information.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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