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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What does released mean? | Oxford Nanopore Technologies
What does released mean?
Our fully released products are available to all our users and the product is live on the store.
Fully released products have a warranty of 3 months or more, and any changes made to the product will be notified 3-12 months ahead of time.
Please consult each products store page for specific information.