Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How should I quantify my samples?
How should I quantify my samples?
We recommend quantifying your DNA and RNA samples using Qubit.
We recommend always following the guidance in our protocols for the correct practice when using our products.
We recommend against using other methods, as these can be negatively impacted by the presence of contaminants and can lead to an overestimation of the sample concentration.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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