Oxford Nanopore Support
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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I use a USB-A port to connect my MinION Mk1D?
Can I use a USB-A port to connect my MinION Mk1D?
Important - Only USB-C ports are supported to connect your MinION Mk1D to your computer. USB-A to C adapters or USB-A to C cables are not supported. Using a USB-A ports typically cannot deliver enough power for the MinION MK1D, using a USB-A may compromise sequencing performance. Please use the supplied USB-C cable.
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