Oxford Nanopore Support
Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How to create a quote
How to create a quote
To generate a quote, navigate to the Nanopore store and add your desired items to the shopping cart.
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To create a quote, click on the 'Create a quote' button and enter the necessary information. If you aren't automatically directed to your shopping cart, you can manually access it by clicking on the cart icon at the top of the screen.
If you've previously provided your details, ensure you're logged in so your information is automatically filled in.
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Please confirm the billing and delivery address details before proceeding. At this page, you will be able to select the number of shipments you require.
After confirmation, the quote will then be sent to the email addresses provided in the field as shown below.
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If there any other questions please feel free to contact support
Getting started
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Your first experiment
Find out more)
The Nanopore Community
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Managing your devices and account
Find out more)