Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I install MinKNOW™?
How do I install MinKNOW™?
All of our software and the corresponding release notes and installation guides are available on the Software Downloads page in the Community.
The links to download and install MinKNOW™ can also be found in the device user manuals and the MinKNOW documentation for Windows, MacOS and Linux operating systems.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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