Oxford Nanopore Support
Community support
)
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I use a different reagent to the one suggested in the protocol?
Can I use a different reagent to the one suggested in the protocol?
We have validated and only recommend the use of all the third-party reagents specified in our protocols.
For all third-party reagents, we recommend following the manufacturer's instructions to prepare the reagents for use.
Getting started
)
Your first experiment
Find out more)
The Nanopore Community
Find out more)
Managing your devices and account
Find out more)