Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How should I store my kits?
How should I store my kits?
Please refer to the individual kits storage recommendations on the Nanopore Store.
Filter the Consumables menu by Sequencing Kits, or search the product code in the search box.
Click the 'Buy' button to take you to the product information.
The storage and stability information will display in the table.
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Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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