Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Nanopore quote link not working
Why does the link in my quote not work?
If the link in your quote fails to take you to the checkout page, it might be that your quote has expired.
You can check the expiry date at the top of your quote as shown below:
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If your quote has recently expired (within 3 months), please contact us. It may be possible for us to provide an updated quote with a 30-day extension from the expiry date.
Getting started
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Your first experiment
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The Nanopore Community
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