Oxford Nanopore Support

Community support

Subscribe
a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Can I use a USB-A port to connect my MinION Mk1D?

Can I use a USB-A port to connect my MinION Mk1D?

Important - Only USB-C ports are supported to connect your MinION Mk1D to your computer. USB-A to C adapters or USB-A to C cables are not supported. Using a USB-A ports typically cannot deliver enough power for the MinION MK1D, using a USB-A may compromise sequencing performance. Please use the supplied USB-C cable.

Back to devices FAQs

Getting started

Your first experiment

Find out more

The Nanopore Community

Find out more

Managing your devices and account

Find out more

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels