Oxford Nanopore Support | Oxford Nanopore Technologies

Community support

Subscribe
a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

What's the best method for moving my data off the GridION via USB?

What's the best method for moving my data off the GridION via USB?

If using USB, please use the USB 3.0 ports at the back of the device to transfer files as they provide higher transfer speeds.

Back to devices FAQs

Getting started

Your first experiment

Find out more

The Nanopore Community

Find out more

Managing your devices and account

Find out more

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels